# PAZEL Delivery > PAZEL Delivery is a Ghanaian logistics and parcel delivery platform that connects customers, businesses, riders, and PAZEL Points across Ghana. We provide door-to-door parcel delivery with real-time tracking, OTP-verified handoffs, and transparent pricing. ## What is PAZEL Delivery? PAZEL Delivery ("PAZEL") is a logistics platform operating in Ghana that enables: - **Personal parcel delivery** — Send parcels to friends, family, or anyone across Ghana. Book online, get doorstep pickup, and track in real time. - **Business delivery solutions** — Bulk deliveries, a business dashboard, dedicated support, and reporting tools for shops, merchants, e-commerce sellers, and offices. - **Same-day delivery** — Urgent deliveries within supported areas (Accra, Kumasi, and expanding). - **PAZEL Points** — A growing network of partner locations (shops, pharmacies, mini-marts) where customers can drop off or collect parcels. - **Rider network** — Independent delivery partners who pick up and deliver parcels, with OTP-verified handoffs for security. ## Key Features - **Real-time parcel tracking** — Track your parcel from pickup through delivery at pazel.delivery/track - **OTP delivery verification** — Every delivery is confirmed with a secure code sent to the receiver - **Transparent pricing** — Local delivery starts from GHS 35. No hidden charges. - **Business dashboard** — Registered businesses get a dashboard to manage dispatches, view reporting, and assign dedicated riders - **PAZEL Point network** — Authorized partner locations for parcel drop-off and collection across Ghana - **Secure handoffs** — All deliveries require receiver confirmation via OTP ## Pricing - Local Delivery: Starting from GHS 35 - Across Accra: Starting from GHS 60 - Regional/Intercity: Custom quotation by route - Business pricing: Volume-based with dedicated support ## How to Use PAZEL 1. **Book a delivery**: Visit app.pazel.delivery or pazel.delivery and click "Book Delivery" 2. **Track a parcel**: Go to pazel.delivery/track and enter your tracking number 3. **Become a rider**: Apply at pazel.delivery/partners (Rider Registration tab) 4. **Open a PAZEL Point**: Apply at pazel.delivery/partners (PAZEL Point tab) 5. **Register your business**: Visit pazel.delivery/business-registration ## Service Areas PAZEL currently operates across Ghana with primary coverage in: - Greater Accra Region - Ashanti Region (Kumasi) - And expanding to other regions ## Contact - Phone: 055 011 0295 - WhatsApp: +233 20 826 7809 - Email: pazeldelivery@gmail.com - Website: https://www.pazel.delivery - Business Registration: https://www.pazel.delivery/business-registration - Partner Registration: https://www.pazel.delivery/partners ## Company - Founded: 2025 - Headquarters: Accra, Ghana - Type: Logistics / Delivery Platform - Industry: Logistics, Transportation, E-commerce Enabler ## Related Pages - [Home](https://www.pazel.delivery/) — Main website with overview of services - [Track Parcel](https://www.pazel.delivery/track) — Real-time parcel tracking - [Pricing](https://www.pazel.delivery/pricing) — Delivery pricing information - [Business Registration](https://www.pazel.delivery/business-registration) — Register a business account - [Partners](https://www.pazel.delivery/partners) — Become a rider or PAZEL Point partner - [FAQ](https://www.pazel.delivery/faq) — Frequently asked questions - [Contact](https://www.pazel.delivery/contact) — Contact the PAZEL team - [Privacy Policy](https://www.pazel.delivery/privacy) — How PAZEL handles your data - [Terms & Conditions](https://www.pazel.delivery/terms) — Service terms